Legal
Privacy Policy
Effective Date: January 1, 2025
Introduction and Scope
FlowenLab ('we', 'us', or 'FlowenLab') cares about your privacy. This Privacy Policy explains what personal data we collect, use, and protect when you visit flowenlab.com ('Site') or use our services. By using our Site, you agree to this policy.
Data We Collect
Through our contact form, we collect your name, email address, company name, and message. If you request a meeting, we also collect your preferred date and time. Anonymous visit and traffic data related to Site usage may be processed for analytics purposes. We do not collect payment information or sensitive personal data.
Use of Data
The data we collect is used to respond to your contact requests, create a Google Meet session if requested, improve our services, and fulfill legal obligations. Your personal data will never be sold or shared with third parties for marketing purposes under any circumstances.
Third-Party Services
Upon your meeting request, a Google Meet event is created via the Google Calendar API and a calendar invite is sent. In this process, your data is processed subject to Google's privacy policy. Anonymous traffic data may be used for site analytics; this data contains no personal identity.
Data Retention
Data submitted through the contact form is retained for a maximum of 2 years after your request is fulfilled. It is not held beyond this period unless required by legal obligation. To request deletion of your data, you may write to info@flowenlab.com.
User Rights
You have the right to request access to, correction of, or deletion of your personal data. To exercise your rights, you may contact us at info@flowenlab.com. Requests will be responded to within 30 days at most.
Cookies
Our Site uses only session-specific technical cookies. No tracking, advertising, or third-party analytics cookies are used. You can disable cookies in your browser settings; this will not affect the core functionality of the site.
Contact
For questions about this Privacy Policy, you may write to info@flowenlab.com or use the Contact page on our site. All privacy requests are answered within 30 business days at most.